Terms of Service
Effective Date: March 8, 2025
1. Introduction
Welcome to Immaculate Behavioral Health Services (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, telehealth services, and any other related services provided by us.
By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Eligibility
To use our services, you must:
✅ Be 18 years or older (or have legal guardian consent if under 18).
✅ Not be barred from using our services under U.S. laws.
✅ Provide accurate and complete registration information.
If using our services on behalf of someone else (e.g., a minor), you confirm you have legal authority to do so.
3. Health Disclaimer
🛑 NOT A SUBSTITUTE FOR EMERGENCY CARE:
- If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room.
- Our telehealth services do not replace in-person medical care for urgent conditions.
We do not guarantee that treatment provided via telehealth will be as effective as in-person treatment.
4. Use of Services
When using our services, you agree to:
✅ Use them only for lawful and personal purposes.
✅ Provide accurate medical and personal information.
✅ Follow provider instructions for treatment and care.
You agree NOT to:
❌ Misuse or disrupt our services.
❌ Share false or misleading information.
❌ Record or distribute telehealth sessions without permission.
We reserve the right to terminate access to users who violate these Terms.
5. Payments & Insurance
💰 Billing:
- You agree to pay all applicable fees for services.
- If using insurance, you must provide valid and up-to-date information.
💳 Cancellations & Refunds:
- Missed or canceled appointments may be subject to fees.
- Refunds are only provided in specific cases, subject to our discretion.
Contact [Insert Billing Contact Info] for questions about payments.
6. Privacy & Confidentiality
Your personal and health information is protected under HIPAA (Health Insurance Portability and Accountability Act).
📜 See our Privacy Policy for details on how we collect, store, and protect your data.
Despite security measures, no online service is 100% secure. By using our services, you acknowledge these risks.
7. Telehealth Consent
By using our telehealth services, you:
✅ Acknowledge that telehealth has limitations compared to in-person visits.
✅ Consent to the use of technology for healthcare services.
✅ Understand that we may record sessions for internal training (with your consent).
If you do not consent to telehealth, please discuss alternative options with us.
8. Third-Party Services & Links
Our website may contain links to third-party websites or services. We do not control or endorse these sites and are not responsible for their privacy practices or content.
9. Limitation of Liability
🚨 No Warranties: Our services are provided “as is” without warranties of any kind.
🚫 Limited Liability:
- We are not responsible for any damages, data loss, or security breaches.
- We do not guarantee uninterrupted service availability.
You use our services at your own risk.
10. Changes to These Terms
We may update these Terms at any time. Continued use of our services after updates means you accept the changes.
We encourage you to review these Terms regularly.
11. Termination of Services
We reserve the right to suspend or terminate access to our services if you:
❌ Violate these Terms.
❌ Engage in fraudulent or harmful activity.
❌ Fail to make required payments.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the United States and [State of Operation].
Disputes must be resolved through mediation or arbitration before taking legal action.
13. Contact Us
For questions or concerns about these Terms, please contact:
📍 Immaculate Behavioral Health Services
📧 Email: info@immaculatebehavioralhealth.com
📞 Phone: +1 (301) 377-4325
🌐 Website: https://immaculatebehavioralhealth.com